INSURANCE:

A Premium Service

Helping insurance companies keep their promises

Insurance companies start off on a mission to drive change in their industry and extend their reach of insured clients and insurance carriers. The technical nature of the rigid practices typically employed present challenges when companies find themselves buried in paperwork and policy, with redundant tasks that impede their staff from focusing on customer satisfaction and company growth. The struggle to keep up with backlogs, delayed transactions and erroneous filing are some factors that limit their ability to scale their business.

Anchora’s insurance expertise helps clients grow competitive teams with unique training platforms, Quality Assurance, and Periodic Performance Evalutions. By eliminating the struggle that results from trying to keep up with tedious tasks like cancellations, phone and email support, endorsements, reinstatements, bank communications and more, insurance companies can focus on sustaining continuous growth and targeting their limitless client base.

INSURED SUCCESS:

CASE STUDY:

Fully Covered.

A rapidly growing insurance company working with large corporations across the United States offers a unique model that is a no-brainer for entrepreneurs seeking to provide quality insurance within great networks. The company was selling faster than their infrastructure could handle. Anchora stepped in and deployed a range of services. Targeted Recruitment and Strategic Training Protocols allowed the company to build a solid back-office team. In addition, Anchora created streamlined processes and policies that enabled an efficient workflow. With Anchora’s targeted services, this flourishing organization now has an engine backing their force. In just one year they doubled the amount of insured clients and insurance carriers.

DATA, ANALYTICS, AND REPORTING

Get a bird’s-eye view of each department for better management & decision making.

BPO

Utilize global talent and resources to effectively manage labor intensive departments.

WORK FROM HOME SECURITY

Protect your data, reputation and clients with cutting-edge technology that supports a mobile workforce.

QUALITY ASSURANCE

Build department systems that maintain and outperform industry standards.

CUSTOMER EXPERIENCE MANAGEMENT

Harness the power of human centered services that keep customers engaged.

TALENT ACQUISITION

Tap into the global market to find the culture, language and skill-set that best suits your vision.

PROCESS ENGINEERING & KPI

Unravel department shortcomings to develop timetested procedures and benchmarks.

What’s a process, anyway?

APRIL 26, 2021