COMMUNICATION & MEDIA
Open Conversations
Leading to hyper growth and market share
INSURED SUCCESS:
INCREASED
CUSTOMER
ENGAGEMENT
ADVANCED &
UP-TO-DATE
PROCEDURES
LEADERSHIP
ADVANTAGE
Customer
Loyalty
Staff
Retention
CASE STUDY:
Taking Lead
Bridging the gap between digital publishers and
advertisers, one Anchora client is delicately positioned in an industry that moves fast and only the very skilled can keep up. They constantly need to add spots to their portfolio. But with high standards, the screening process is tedious and lengthy. With Anchora’s assistance they built a research team that reviews and vets websites and apps. This strategic process allowed the sales team to increase revenue by 30% and outrun competitors with top advertising spots.
DATA, ANALYTICS, AND REPORTING
Get a bird’s-eye view of each department for better management & decision making.
CUSTOMER EXPERIENCE MANAGEMENT
Harness the power of human centered services that keep customers engaged.
BPO
Utilize global talent and resources to effectively manage labor intensive departments.
QUALITY ASSURANCE
Build department systems that maintain and outperform industry standards.
TALENT ACQUISITION
Tap into the global market to find the culture, language and skill-set that best suits your vision.
WORK FROM HOME SECURITY
Protect your data, reputation and clients with cutting-edge technology that supports a mobile workforce.
PROCESS ENGINEERING & KPI
Unravel department shortcomings to develop timetested procedures and benchmarks.
On hitting the INC 5000 awards and Anchora’s definition of success.