HEALTHTECH:

A Healthy Approach to Tech
Making powerful tech even more powerful

A HEALTHY PULSE:
INCREASED
END USER
SATISFACTION
AWARD-WINNING
CUSTOMER
SERVICE
ZERO
GROWTH
LIMITATIONS
HUMAN
CENTERED
STRATEGY
CASE STUDY:
Human supported tech:
A leading homecare provider boasts a revolutionary platform that helps healthcare agencies and caregivers manage their cases. Sleek and sophisticated, they’re growing by leaps and bounds. However, their tech focused team struggled with the other areas of business. With strategic partnership, Anchora helped develop their own processes and KPIs, establish an on-demand tech support team and provide their users, not only with an incredible interface, but with an amazing customer experience. With Anchora’s support, the company now onboards twice as many agencies as they did previously.


DATA, ANALYTICS, AND REPORTING
Get a bird’s-eye view of each department for better management & decision making.
CUSTOMER EXPERIENCE MANAGEMENT
Harness the power of human centered services that keep customers engaged.
BPO
Utilize global talent and resources to effectively manage labor intensive departments.
QUALITY ASSURANCE
Build department systems that maintain and outperform industry standards.
TALENT ACQUISITION
Tap into the global market to find the culture, language and skill-set that best suits your vision.
WORK FROM HOME SECURITY
Protect your data, reputation and clients with cutting-edge technology that supports a mobile workforce.
PROCESS ENGINEERING & KPI
Unravel department shortcomings to develop timetested procedures and benchmarks.
