“CUSTOMER SERVICE
IS A 24-HOUR
COMMITMENT.

OFF - HOURS MANAGEMENT

9-5 is too short in the demanding business landscape. Some must operate around the clock. Some are too backlogged to call it a day. Although after-hours answering service is a popular phenomenon, most business leaders find that it creates more problems than solutions.
With operational and strategic methods at play, Anchora can provide a higher level of Off-Hours Management. Agents are trained to solve customer’s problems just like during day-time hours, they tackle backlogged work and keep the lights on while your employees are asleep.
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OFF HOURS LOGGED

MANAGING & LEADING
OVERSIGHT

AGENTS IN 5 COUNTRIES

A geographical perspective on Outsourcing

APRIL 26, 2021

Global Offices Cover Operations Around The Clock

“ANCHORA HELPED US SET UP A FANTASTIC OFF- HOURS SYSTEM. OUR PATIENTS KNOW THAT THERE’S ALWAYS SOMEONE THERE FOR THEM, NO MATTER THE TIME OR DAY.”
Angels On Call