
“CUSTOMER SERVICE
IS A 24-HOUR
COMMITMENT.”
OFF - HOURS MANAGEMENT
9-5 is too short in the demanding business landscape. Some must operate around the clock. Some are too backlogged to call it a day. Although after-hours answering service is a popular phenomenon, most business leaders find that it creates more problems than solutions.
With operational and strategic methods at play, Anchora can provide a higher level of Off-Hours Management. Agents are trained to solve customer’s problems just like during day-time hours, they tackle backlogged work and keep the lights on while your employees are asleep.
k
OFF HOURS LOGGED
MANAGING & LEADING
OVERSIGHT
AGENTS IN 5 COUNTRIES

Global Offices Cover Operations Around The Clock





“ANCHORA HELPED US SET UP A FANTASTIC OFF- HOURS SYSTEM. OUR
PATIENTS KNOW
THAT THERE’S ALWAYS SOMEONE THERE FOR THEM, NO MATTER THE
TIME OR DAY.”
Angels On Call